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Elliot

Product

An AI employee, not a script.

Elliot is built around a full reasoning loop — understanding what's being asked, retrieving the right knowledge, using tools, taking action, and knowing when to bring in a person.

Capabilities

One assistant, the whole enquiry.

Elliot is set up around how your agency works, not a fixed script.

Customer questions

Answers questions from your own listings, fees and FAQs, and says so when it doesn't know.

Lead qualification

Asks the right questions and scores each lead hot, warm or cold.

Appointments

Books viewings into Google Calendar and handles cancellations.

Email

Reads and sorts incoming enquiries by email and drafts replies.

Follow-ups

Follows up with people who go quiet, within your approval rules.

Knowledge base

Learns from documents you upload. Update them and Elliot uses the new version.

Human handover

Flags conversations for your team when a person should take over.

CRM sync

Sends new leads and bookings to your CRM, directly or via Zapier or Make.

Dashboard

Leads, bookings, conversations and approvals in one place.

The difference

Not just a chatbot.

Most chatbots answer questions. Elliot completes work.

Chatbot

Answers questions.

A single turn: input, reply. Nothing is retrieved, decided, or carried out on your systems.

Elliot

Understands→
Reasons→
Retrieves knowledge→
Uses tools→
Takes action→
Updates systems→
Follows up→
Escalates when necessary

A full loop, every time — from understanding what's being asked to acting on it in your business systems and knowing when to bring a person in.

Trust

Elliot knows when to step aside.

Simple questions get resolved instantly. Anything complex, sensitive or high-value goes to a person — with full context attached.

Simple question → Elliot resolves
Complex situation → Elliot escalates

Escalation handoff

Conversation history

Full transcript included

Customer information

Anna K. · Warsaw · returning visitor

Reason for escalation

Requested custom contract terms

Actions already taken

Lead qualified, HOT scored, viewing booked

Control

You decide what Elliot can do.

Each capability is switched on per agency. Anything sensitive waits for your approval first.

Elliot does this by itself

  • Answer questionsAllowed
  • Capture and score leadsAllowed
  • Book and cancel viewingsAllowed
  • Send records to your CRMAllowed

Waits for your approval

  • Follow-up emails (unless you allow them)Approval
  • Replies to sensitive emailsApproval

Handed to your team

  • Requests to speak to a personHandover
  • Questions outside its rulesHandover
  • Hot leads ready to talkHandover

Integrations

Fits into the tools you already use.

Elliot connects to your calendar, email and CRM. Here is exactly where each one stands.

Google CalendarAvailable
GmailAvailable
Website chatAvailable
Any CRM (webhook, Zapier, Make)Available
WhatsApp BusinessIn testing
Microsoft OutlookPlanned

See Elliot working for your business.

Book a short demo and we'll set Elliot up with a few of your own listings so you can try it yourself.

Book a demo